Empathy in Web Design: How to Stimulate Emotions Using Color

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Red, blue, teal, or topaz? All colors can create emotional reactions – we explore why color is important when it comes to web design.

Why Does Color Matter When It Comes to Web Design?

To most people, color can often seem like an afterthought – something based entirely on personal preference. If the managing director likes orange, orange is what color the logo has to be. But there’s more to color than meets the eye. Color can make people sad, help build trust, and vitally, reflect the ethos of a brand.

What Do Different Colors Mean?

graffiti wall
Graffiti wall

A color is a color right? It’s personal preference, surely? Well, maybe not. Certain colors have emotional and societal connotations that can impact the way people feel.

Here’s a few examples of what connotations certain colors have in the western world:

Red

Red is associated with youth, boldness and enthusiasm. Some of the biggest brands in the world use red logos, with Coca-Cola, Nintendo, Lego, Virgin, Canon and Kellogg’s to name a few.

Yellow

There’s lots of preconceptions about yellow – there’s an urban myth that babies cry more in rooms painted yellow for example – but this hue has a plethora of complex and contradicting connotations. Yellow is strongly associated with danger (think signs on power stations, wet floor signs), but it’s also representative of vibrance, positivity and optimism.

Blue

Blue is a popular choice in web design, as blues are closely associated with peace, calm, serenity and trust (explored later in this post).

Green

Greens are typically associated with nature, and conservation of the earth. Green is a perfect choice for a health food brand for example, as this color is steeped firmly in concepts of health, growth and nourishment.

Black and White

Logos devoid of color, such as Nike, Puma and Apple encourage feelings of clarity, neutrality and balance.

Black and white logos can often be a good idea when photography is the main strength of a brand (for example an events company), as this lets photography make the statement rather than competing for the eye’s attention with a brightly colored logo.

Purple/Pink

Pink and purple logos are associated with creativity, imagination and youth – but not, it should stressed, limited to products aimed at women. This is a lazy stereotype and a study has shown that neither gender has a preference to pink, with blue being stated as the most common ‘favorite color’ of both men and women.

Color Psychology in Different Cultures

people jogger jogging colors
Joggers

It’s sometimes easy to see the world under western eyes. After all, most of the people reading this are likely to live in western countries and share many of the same cultural reference points.

But with the lines between east and west becoming ever more blurred and many brands seeking a global reach spanning continents and cultures, it’s worthwhile to know how something may be interpreted different in another part of the world.

For example, the color white under western eyes may be associated with purity, cleanliness and innocence, while an eastern perception of white is more distressing, as white represents mourning and sadness. In the middle east white is also perceived as representing mourning, much like black in the western world.

It’s not just the east and west that can have massive disparities between their perception of color. Sometimes within a single continent there are a myriad perceptions for a single shade.

Yellow in the UK can typically mean danger, liveliness and positivity, yet yellow is France is associated with jealously, and in Greece yellow is considered with sadness. In the eastern world yellow is connected strongly with the male gender (just like blue in the western world).

How to Build Trust Using Color

PayPal logo
PayPal logo

It’s possible to create the feeling of trust using the color blue. This is part of the reason that blues are so commonly seen in logos and brands relating to financial services (like PayPal, Citibank, Barclays, Visa, and Bank of America).

The color blue is a color of trust, order, calmness and serenity. It’s often is described as peaceful, tranquil, perhaps due to associations with the ocean. Blue is also closely associated with security and safety.

This is perhaps why so many brands that put trust at the heart of their ethos (like financial businesses) choose blue.

How to create color palettes that work together in web design

color palettes
Color palettes

Sometimes, while we’re working out the right color scheme for a website, we’ll get inspiration from the Adobe color Wheel – a brilliant resource which displays a range of color collections that work well together.

Whether it’s subtle pastel tones that would suit a corporate site or a vibrant selection of tropical hues for an exciting new attraction, this resource collects a bunch of complimentary colors that can form a coherent, captivating colors scheme for a website or brand.

Use Color Wisely

Like anything in design, rules are there to be broken. Just because most people associate green with the natural world, doesn’t necessarily mean green is always the best choice for a branding job for a new health food shop. Subverting the traditional emotions associated with colors can be effective way of standing out and becoming a disruptive and recognizable brand within an industry.

Ultimately, as long as colors are carefully considered and backed up by studies and research into the emotional response created by them, any color scheme can be a valid, effective choice.

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